Privacy Policy

Depending on how you use the Website, we may collect the following information:

Information You Provide

This may include:

• Full name
• Email address
• Mobile number
• Postal address
• Country or location
• Information submitted through contact or enquiry forms
• Event, programme or volunteer registration information
• Newsletter or communication preferences
• Messages, feedback or other information voluntarily provided by you

Donation Information

When you make a donation, we may collect information such as:

• Donor name
• Contact information
• Donation amount
• Date and time of donation
• Transaction or payment reference number
• Donation purpose or campaign selected
• Billing information where necessary
• Tax-related information where legally required for issuing donation certificates or maintaining statutory records

Where applicable and lawfully required, additional information such as PAN or other identification details may be requested for statutory, accounting or tax-compliance purposes.

Payment Information

Online payments may be processed through authorised third-party payment gateways, banks or financial service providers.

We generally do not directly store complete credit card, debit card, UPI PIN, internet banking password, CVV or other sensitive payment authentication credentials. Such information is handled by the relevant payment service provider according to its own security and privacy practices.

We may receive limited transaction information such as payment status, transaction ID, amount, payment method and confirmation details.

Automatically Collected Information

When you visit the Website, certain technical information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General geographic information derived from an IP address
• Website interaction and performance information
• Cookies and similar technologies

We may use personal information for purposes including:

• Operating and maintaining the Website
• Responding to enquiries and requests
• Processing and acknowledging donations
• Issuing donation receipts or certificates where applicable
• Maintaining financial, accounting and statutory records
• Communicating information about charitable activities, spiritual programmes, events and initiatives
• Processing registrations for events or programmes
• Managing volunteer or supporter communications
• Sending newsletters or updates where you have requested or consented to them
• Improving Website functionality and user experience
• Analysing Website traffic and usage
• Detecting fraud, misuse or security threats
• Complying with legal, regulatory, accounting and taxation requirements
• Protecting the rights and legitimate interests of the Website, its users and associated charitable organisations

We will not use personal information for purposes materially unrelated to those communicated to you unless permitted by applicable law.

Where consent is required, we will seek your consent before processing personal information for the relevant purpose.

You may withdraw your consent for optional communications at any time by:

• Using an unsubscribe option provided in our communications; or
• Contacting us at mail@mahamagham.com

Withdrawal of consent will not affect processing that is required for legal, accounting, taxation, fraud-prevention or other lawful purposes.

Donations made through this Website are intended to support the charitable, social, spiritual, humanitarian or community initiatives described on the relevant donation page.

The organisation legally receiving a donation will be identified during the donation process or on the donation acknowledgement/receipt.

Information relating to donations may be retained where required for accounting, audit, taxation, regulatory and legal-compliance purposes.

Tax deductions or exemptions, including any benefit that may be available to a donor, depend upon the legal status and applicable registrations of the donation-receiving organisation and the circumstances of the donor.

Please refer to the donation page and receipt for the applicable charitable entity and relevant registration information.

Donations originating from outside India or from a foreign source will be accepted only where the relevant charitable organisation is legally authorised to receive such contributions and where the transaction complies with applicable foreign-contribution laws and regulations.

We may restrict, reject, reverse or request additional information relating to a foreign donation where necessary for compliance purposes.

The Website may use cookies and similar technologies to:

• Remember user preferences
• Improve Website performance
• Understand how visitors use the Website
• Measure traffic and engagement
• Maintain security
• Support embedded media and third-party functionality

Some cookies may be essential for the Website to function.

Analytics or third-party services may also place cookies subject to their respective privacy policies.

Where required, visitors will be given appropriate choices regarding non-essential cookies.

We do not sell or rent your personal information.

Information may be shared with trusted service providers where reasonably necessary, including:

• Payment gateways and banking partners
• Website hosting and cloud providers
• Email and communication service providers
• Analytics providers
• Accountants, auditors and professional advisers
• Technology and cybersecurity service providers
• Organisations administering the charitable initiatives supported through the Website

These parties may access information only to the extent necessary to provide their services or meet legal obligations.

We may also disclose information where required by law, regulation, court order, government authority or lawful investigation.

We use reasonable technical and organisational safeguards designed to protect information handled through the Website.

Payment transactions are generally processed through third-party payment providers using their own secured systems.

However, no website, database, internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore take reasonable precautions when transmitting information online.

We retain personal information only for as long as reasonably required for the purpose for which it was collected or for a period required under applicable law.

Different categories of information may have different retention periods.

For example, donation and financial records may need to be retained for longer periods to satisfy taxation, accounting, audit or statutory requirements.

When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to legal requirements.

Subject to applicable law, you may be entitled to request:

• Information about personal data processed about you
• Correction of inaccurate or incomplete information
• Updating of your personal information
• Deletion or erasure of information where legally permissible
• Withdrawal of consent
• Information regarding grievance-handling procedures

To submit a privacy request, contact:

Email: mail@mahamagham.com

We may need to verify your identity before processing certain requests.

Some information may not be deleted where retention is necessary to comply with applicable law or establish, exercise or defend legal rights.

The Website is primarily intended for a general audience.

We do not knowingly seek to collect unnecessary personal information from children. Where personal information relating to a child is collected and applicable law requires parental or guardian consent, appropriate consent measures will be implemented.

Parents or legal guardians who believe a child has submitted personal information without appropriate authorisation may contact us at mail@mahamagham.com

The Website may contain links to:

• Social-media platforms
• Video platforms
• Payment gateways
• Event platforms
• Charitable organisations
• News publications
• Other external websites

We do not control the privacy practices or content of third-party websites. Visitors should review the privacy policies of those services before providing personal information.

Some technology, cloud, analytics, communication or payment service providers used by the Website may process or store information outside the state or country in which you reside.

Where such processing occurs, reasonable steps will be taken to ensure that personal information is handled in accordance with applicable legal requirements.

We take reasonable administrative, organisational and technical measures intended to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

Access to personal information is restricted, where reasonably practicable, to persons and service providers who require such information for authorised purposes.

We may update this Privacy Policy from time to time to reflect:

• Changes to the Website
• New services or initiatives
• Changes in technology
• Changes in legal or regulatory requirements

The latest version will be published on this page together with the updated “Last Updated” date.

Continued use of the Website after an updated Privacy Policy is published will be subject to the revised policy and applicable law.

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:

SREE SANKARA SEVA PARISHAD

Address: 3/684/1, Palazhi, Thrissur Corporation, Vivekananda Road, Next to Girija Theatre, Patturaikkal, Thrissur, PIN - 680022, Patturaikkal Desom, Thrissur Village, Thrissur Taluk, Thrissur District, Keralam

Email: mail@mahamagham.com

Phone: +91 8891458222

Privacy / Grievance Contact Person: ARUN K.B (HEAD OF DEPARTMENT)

We will endeavour to review and address legitimate privacy concerns in accordance with applicable law.